← Lex Fridman

Erik Brynjolfsson: Economics of AI, Social Networks, and Technology

第141期2020-11-25English

嘉宾:Erik Brynjolfsson

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§01Transcript · 00:00–08:34

00:00The following is a conversation with Eric Brinjalsen.

00:03He's an economics professor at Stanford

00:05and the director of Stanford's Digital Economy Lab.

00:09Previously, he was a long, long time professor at MIT

00:13where he did groundbreaking work

00:15on the economics of information.

00:17He's the author of many books,

00:19including "The Second Machine Age"

00:22and "Machine Platform Crowd,"

00:24co-authored with Andrew McAfee.

00:27Quick mention of each sponsor,

00:29followed by some thoughts related to the episode.

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00:37the maker of delicious mushroom coffee.

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00:41the VPN I've used for many years

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00:45And Cash App,

00:46the app I use to send money to friends.

00:49Please check out these sponsors in the description

00:51to get a discount and to support this podcast.

00:54As a side note,

00:55let me say that the impact of artificial intelligence

00:58and automation on our economy and our world

01:01is something worth thinking deeply about.

01:04Like with many topics that are linked

01:06to predicting the future evolution of technology,

01:09it is often too easy to fall into one of two camps,

01:12the fear-mongering camp

01:14or the technological utopianism camp.

01:18As always, the future will land us somewhere in between.

01:21I prefer to wear two hats in these discussions

01:24and alternate between them often.

01:26The hat of a pragmatic engineer

01:29and the hat of a futurist.

01:32This is probably a good time to mention Andrew Yang,

01:35the presidential candidate

01:36who has been one of the high-profile thinkers on this topic.

01:41And I'm sure I will speak with him

01:42on this podcast eventually.

01:44A conversation with Andrew has been on the table many times.

01:48Our schedules just haven't aligned,

01:50especially because I have a strongly held to preference

01:54for long form, two, three, four hours or more,

01:58and in person.

02:00I work hard to not compromise on this.

02:03Trust me, it's not easy.

02:05Even more so in the times of COVID,

02:07which requires getting tested nonstop,

02:09staying isolated and doing a lot of costly

02:12and uncomfortable things that minimize risk for the guest.

02:15The reason I do this is because to me,

02:18something is lost in remote conversation.

02:20That's something, that magic, I think is worth the effort,

02:25even if it ultimately leads to a failed conversation.

02:29This is how I approach life,

02:31treasuring the possibility of a rare moment of magic.

02:36I'm willing to go to the ends of the world

02:38for just such a moment.

02:39If you enjoy this thing, subscribe on YouTube,

02:43review it with 5 Stars on Apple Podcasts,

02:45follow on Spotify, support on Patreon,

02:48connect with me on Twitter @LexFriedman.

02:51And now, here's my conversation with Eric Greenjohnson.

02:55You posted a quote on Twitter by Albert Bartlett,

03:00saying that the greatest shortcoming of the human race

03:03is our inability to understand the exponential function.

03:06Why would you say the exponential growth

03:09is important to understand?

03:11- Yeah, that quote, I remember posting that.

03:15It's actually a reprise of something

03:16Andy McAfee and I said in "The Second Machine Age,"

03:19but I posted it in early March

03:21when COVID was really just beginning to take off,

03:23and I was really scared.

03:25There were actually only a couple dozen cases,

03:28maybe less at that time,

03:30but they were doubling every two or three days,

03:32and I could see, oh my God, this is gonna be a catastrophe,

03:35and it's gonna happen soon.

03:37But nobody was taking it very seriously,

03:38or not a lot of people were taking it very seriously.

03:41In fact, I remember I did my last

03:42in-person conference that week.

03:45I was flying back from Las Vegas,

03:47and I was the only person on the plane wearing a mask,

03:50and the flight attendant came over to me.

03:52She looked very concerned.

03:53She kinda put her hands on my shoulder.

03:54She was touching me all over, which I wasn't thrilled about,

03:56and she goes, "Do you have some kind of anxiety disorder?

03:59"Are you okay?"

04:00And I was like, "No, it's 'cause of COVID."

04:03- This is early March.

04:04- Early March.

04:05But I was worried because I knew I could see,

04:08or I suspected, I guess, that that doubling would continue,

04:12and it did, and pretty soon

04:14we had thousands of times more cases.

04:17Most of the time when I use that quote,

04:18I try to, it's motivated by more optimistic things

04:21like Moore's Law and the wonders

04:23of having more computer power.

04:25But in either case, it can be very counterintuitive.

04:28I mean, if you walk for 10 minutes,

04:31you get about 10 times as far away

04:33as if you walk for one minute.

04:34That's the way our physical world works.

04:36That's the way our brains are wired.

04:38But if something doubles for 10 times as long,

04:41you don't get 10 times as much.

04:43You get 1,000 times as much.

04:45And after 20, it's a billion.

04:47After 30, it's a, no, sorry, after 20, it's a million.

04:50After 30, it's a billion.

04:53And pretty soon after that, it just gets to these numbers

04:55that you can barely grasp.

04:57Our world is becoming more and more exponential,

05:00mainly because of digital technologies.

05:03So more and more often, our intuitions are out of whack,

05:06and that can be good in the case of things creating wonders,

05:10but it can be dangerous in the case of viruses

05:13and other things.

05:14- Do you think it generally applies?

05:16Like, is there spaces where it does apply

05:18and where it doesn't?

05:19How are we supposed to build an intuition

05:21about in which aspects of our society

05:25does exponential growth apply?

05:27- Well, you can learn the math,

05:29but the truth is our brains, I think,

05:32tend to learn more from experiences.

05:35So we just start seeing it more and more often.

05:37So hanging around Silicon Valley,

05:39hanging around AI and computer researchers,

05:41I see this kind of exponential growth

05:43a lot more frequently.

05:45And I'm getting used to it, but I still make mistakes.

05:46I still underestimate some of the progress

05:48in just talking to someone about GPT-3

05:51and how rapidly natural language has improved.

05:54But I think that as the world becomes more exponential,

05:58we'll all start experiencing it more frequently.

06:01The danger is that we may make some mistakes

06:04in the meantime using our old kind of caveman intuitions

06:07about how the world works.

06:09- Well, the weird thing is it always kind of looks linear

06:11in the moment.

06:12Like it's hard to feel,

06:17it's hard to introspect and really acknowledge

06:22how much has changed in just a couple of years

06:24or five years or 10 years with the internet.

06:27If we just look at advancements of AI

06:29or even just social media,

06:31all the various technologies

06:33that go under the digital umbrella.

06:35It feels pretty calm and normal and gradual.

06:39- A lot of stuff, I think there are parts of the world,

06:42most of the world is not exponential.

06:44The way humans learn, the way organizations change,

06:49the way our whole institutions adapt and evolve,

06:52those don't improve at exponential paces.

06:54And that leads to a mismatch oftentimes

06:56between these exponentially improving technologies

06:59or let's say changing technologies

07:00'cause some of them are exponentially more dangerous

07:03and our intuitions and our human skills

07:06and our institutions that just don't change very fast at all

07:11and that mismatch I think is at the root

07:13of a lot of the problems in our society,

07:15the growing inequality and other dysfunctions

07:20in our political and economic systems.

07:24- So one guy that talks about exponential functions

07:28a lot is Elon Musk.

07:29He seems to internalize this kind of way

07:33of exponential thinking.

07:34He calls it first principles thinking,

07:37sort of the kind of going to the basics,

07:40asking the question,

07:42like what were the assumptions of the past?

07:44How can we throw them out the window?

07:47How can we do this 10X much more efficiently

07:50and constantly practicing that process?

07:52And also using that kind of thinking to estimate

07:56create deadlines and estimate when you'll be able to deliver

08:04on some of these technologies.

08:07Now, it often gets them in trouble

08:10because he overestimates,

08:13like he doesn't meet the initial estimates of the deadlines

08:18but he seems to deliver late but deliver.

08:23- Right.

08:23- And which is kind of interesting.

08:25Like what are your thoughts about this whole thing?

08:26- I think we can all learn from Elon.

08:28I think going to first principles,

08:30I talked about two ways of getting more of a grip

08:32on the exponential function.

08:34And one of them just comes from first principles.

§02Transcript · 08:36–17:09

08:36If you understand the math of it,

08:37you can see what's gonna happen.

08:39And even if it seems counterintuitive

08:41that a couple of dozen of COVID cases

08:42could become thousands or tens or hundreds of thousands

08:46of them in a month,

08:48it makes sense once you just do the math.

08:50And I think Elon tries to do that a lot.

08:53You know, in fairness, I think he also benefits

08:55from hanging out in Silicon Valley

08:56and he's experienced it in a lot of different applications.

09:00So, you know, it's not as much of a shock to him anymore

09:04but that's something we can all learn from.

09:07In my own life, I remember one of my first experiences

09:10really seeing it was when I was a grad student

09:12and my advisor asked me to plot the growth of computer power

09:17in the US economy in different industries.

09:20And there are all these exponentially growing curves.

09:23And I was like, holy shit, look at this.

09:24In each industry, it was just taking off.

09:26And you didn't have to be a rocket scientist

09:29to extend that and say, wow, this means that

09:31this was in the late '80s and early '90s

09:33that if it goes anything like that,

09:35we're gonna have orders of magnitude more computer power

09:38than we did at that time.

09:39And of course we do.

09:41- So, you know, when people look at Moore's Law,

09:43they often talk about it as just,

09:46so the exponential function is actually a stack of S-curves.

09:51So basically, it's you milk or whatever,

09:56take the most advantage of a particular little revolution

10:01and then you search for another revolution.

10:03And it's basically-- - Yes.

10:04- Revolutions stack on top of revolutions.

10:06Do you have any intuition about how the heck humans

10:08keep finding ways to revolutionize things?

10:12- Well, first, let me just unpack that first point

10:14that I talked about exponential curves,

10:17but no exponential curve continues forever.

10:20It's been said that if anything can't go on forever,

10:24eventually it will stop. (laughs)

10:26And-- - That's very profound.

10:28- It's very profound, but it seems that a lot of people

10:31don't appreciate that half of it as well either.

10:33And that's why all exponential functions

10:35eventually turn into some kind of S-curve

10:38or stop in some other way, maybe catastrophically.

10:41And that's happened with COVID as well.

10:42I mean, it was, it went up and then it sort of,

10:44at some point it starts saturating the pool

10:47of people to be infected.

10:49There's a standard epidemiological model

10:51that's based on that.

10:52And it's beginning to happen with Moore's Law

10:55or different generations of computer power.

10:56It happens with all exponential curves.

10:59The remarkable thing, as you allude,

11:01in the second part of your question,

11:02is that we've been able to come up with a new S-curve

11:05on top of the previous one and do that

11:07generation after generation with new materials,

11:10new processes, and just extend it further and further.

11:14I don't think anyone has a really good theory

11:17about why we've been so successful in doing that.

11:21It's great that we have been,

11:23and I hope it continues for some time,

11:26but it's, you know, one beginning of a theory

11:31is that there's huge incentives

11:33when other parts of the system are going on that clock speed

11:36of doubling every two to three years.

11:39If there's one component of it that's not keeping up,

11:42then the economic incentives become really large

11:44to improve that one part.

11:46It becomes a bottleneck,

11:47and anyone who can do improvements in that part

11:50can reap huge returns so that the resources

11:52automatically get focused on whatever part

11:54of the system isn't keeping up.

11:56- Do you think some version of the Moore's Law will continue?

11:59- Some version, yes.

12:00It is.

12:01I mean, one version that has become more important

12:04is something I call Cume's Law,

12:06which is named after John Cume,

12:08who I should mention was also my college roommate,

12:10but he identified the fact that energy consumption

12:14has been declining by a factor of two.

12:17And for most of us, that's more important.

12:18The new iPhones came out today as we're recording this.

12:21I'm not sure when you're gonna make it available.

12:23- Very soon after this, yeah.

12:24- And for most of us, having the iPhone be twice as fast,

12:30that's nice, but having it the battery life longer,

12:33that would be much more valuable.

12:35And the fact that a lot of the progress in chips now

12:38is reducing energy consumption is probably more important

12:42for many applications than just the raw speed.

12:46Other dimensions of Moore's Law are in AI,

12:49machine learning.

12:50Those tend to be very parallelizable functions,

12:55especially deep neural nets.

12:58And so instead of having one chip,

13:01you can have multiple chips,

13:02or you can have a GPU, a graphic processing unit,

13:06that goes faster, and now special chips

13:08designed for machine learning,

13:09like tensor processing units.

13:11Each time you switch, there's another 10x

13:13or 100x improvement above and beyond Moore's Law.

13:16So I think that the raw silicon

13:18isn't improving as much as it used to,

13:20but these other dimensions are becoming important,

13:24more important, and we're seeing progress in them.

13:26- I don't know if you've seen the work by OpenAI

13:28where they show the exponential improvement

13:31of the training of neural networks,

13:34just literally in the techniques used.

13:37So that's almost like the algorithm.

13:40It's fascinating to think, like,

13:42can I actually continue us figuring out

13:44more and more tricks on how to train networks faster?

13:47- The progress has been staggering.

13:49As you look at image recognition, as you mentioned,

13:51I think it's a function of at least three things

13:53that are coming together.

13:54One, we just talked about faster chips,

13:56not just Moore's Law, but GPUs, TPUs,

13:59and other technologies.

14:00The second is just a lot more data.

14:02I mean, we are awash in digital data today

14:05in a way we weren't 20 years ago.

14:08Photography, I'm old enough to remember,

14:10it used to be chemical, and now everything is digital.

14:12I took probably 50 digital photos yesterday.

14:16I wouldn't have done that if it was chemical,

14:17and we have the Internet of Things

14:20and all sorts of other types of data.

14:22When we walk around with our phone,

14:24it's just broadcasting a huge amount of digital data

14:27that can be used as training sets.

14:29And then last but not least,

14:30as they mentioned at OpenAI,

14:34there have been significant improvements in the techniques.

14:37The core idea of deep neural nets

14:39has been around for a few decades,

14:41but the advances in making it work more efficiently

14:44have also improved a couple of orders of magnitude or more.

14:48So you multiply together a hundredfold improvement

14:50in computer power, a hundredfold or more improvement

14:53in data, a hundredfold improvement

14:56in techniques of software and algorithms,

15:00and soon you're getting into millionfold improvements.

15:03- You know, somebody brought this up,

15:05this idea with GPT-3 that it's,

15:09so it's training in a self-supervised way

15:11on basically Internet data.

15:13And that's one of the, I've seen arguments made,

15:18and they seem to be pretty convincing,

15:21that the bottleneck there is going to be

15:23how much data there is on the Internet,

15:25which is a fascinating idea that it literally

15:29will just run out of human-generated data to train on.

15:32- I know, we're making it to the point

15:34where it's consumed basically all of human knowledge,

15:37or all digitized human knowledge, yeah.

15:39- And that will be the bottleneck.

15:40But the interesting thing with bottlenecks

15:44is people often use bottlenecks

15:47as a way to argue against exponential growth.

15:49They say, well, there's no way you can overcome

15:53this bottleneck, but we seem to somehow

15:55keep coming up in new ways to overcome

15:58whatever bottlenecks the critics come up with,

16:01which is fascinating.

16:02I don't know how you overcome the data bottleneck,

16:04but probably more efficient training algorithms.

16:07- Yeah, well, you already mentioned that,

16:08that these training algorithms are getting much better

16:10at using smaller amounts of data.

16:12We also are just capturing a lot more data than we used to,

16:15especially in China, but all around us.

16:18So those are both important.

16:20In some applications, you can simulate the data,

16:24video games, some of the self-driving car systems

16:28are simulating driving, and of course,

16:32that has some risks and weaknesses,

16:34but you can also, if you want to exhaust

16:38all the different ways you could beat a video game,

16:39you could just simulate all the options.

16:42- Can we take a step in that direction

16:43of autonomous vehicles?

16:44Make sure talking to the CTO of Waymo tomorrow,

16:48and obviously, I'm talking to Elon again in a couple weeks.

16:52What's your thoughts on autonomous vehicles?

16:57Where do we stand as a problem

17:01that has the potential of revolutionizing the world?

17:04- Well, I'm really excited about that,

17:06but it's become much clearer that the original way

17:09that I thought about it, most people thought about it,

§03Transcript · 17:11–24:39

17:11will we have a self-driving car or not, is way too simple.

17:15The better way to think about it

17:17is that there's a whole continuum

17:19of how much driving and assisting the car can do.

17:22I noticed that you're right next door

17:24to Toyota Research Institute.

17:26- That's a total accident.

17:27I love the TRI folks, but yeah.

17:29- Have you talked to Gil Pratt?

17:30- Yeah, we're supposed to talk.

17:33It's kind of hilarious.

17:35- So there's kind of the, I think it's a good counterpart

17:37to say what Elon is doing, and hopefully they can be frank

17:40in what they think about each other,

17:41'cause I've heard both of them talk about it.

17:44But they're much more, you know,

17:45this is an assistive, a guardian angel

17:47that watches over you as opposed to try to do everything.

17:50I think there's some things like driving on a highway,

17:53you know, from LA to Phoenix,

17:55where it's mostly good weather, straight roads.

17:58That's close to a solved problem, let's face it.

18:01In other situations, you know, driving through the snow

18:03in Boston where the roads are kind of crazy,

18:06and most importantly, you have to make a lot of judgments

18:08about what the other driver's gonna do

18:09at these intersections that aren't really right angles

18:11and aren't very well described.

18:13It's more like game theory.

18:15That's a much harder problem

18:17and requires understanding human motivations.

18:20So there's a continuum there of some places

18:24where the cars will work very well,

18:27and others where it could probably take decades.

18:30- What do you think about the Waymo?

18:33So you mentioned two companies

18:36that actually have cars on the road.

18:38There's the Waymo approach that's more like,

18:40we're not going to release anything until it's perfect,

18:42and we're gonna be very strict

18:45about the streets that we travel on,

18:47but it'd be perfect.

18:49- Yeah.

18:50Well, I'm smart enough to be humble

18:53and not try to get between.

18:55I know there's very bright people on both sides

18:57of the argument.

18:57I've talked to them,

18:58and they make convincing arguments to me

19:00about how careful they need to be

19:01and the social acceptance.

19:04Some people thought that when the first few people died

19:07from self-driving cars, that would shut down the industry,

19:09but it was more of a blip, actually.

19:11So that was interesting.

19:14Of course, there's still a concern

19:16that there could be setbacks if we do this wrong.

19:20Your listeners may be familiar

19:22with the different levels of self-driving,

19:24level one, two, three, four, five.

19:26I think Andrew Ng has convinced me

19:28that this idea of really focusing on level four,

19:32where you only go in areas that are well-mapped

19:35rather than just going out in the wild,

19:37is the way things are gonna evolve.

19:39But you can just keep expanding those areas

19:42where you've mapped things really well,

19:44where you really understand them,

19:45and eventually they all become kind of interconnected.

19:47And that could be a kind of another way of progressing

19:51to make it more feasible over time.

19:55- I mean, that's kind of like the Waymo approach,

19:57which is they just now released,

19:59I think just like a day or two ago,

20:01anyone from the public in the Phoenix, Arizona,

20:09you can get a ride in a Waymo car with no person, no driver.

20:14- Oh, they've taken away the safety driver?

20:17- Oh yeah, for a while now, there's been no safety driver.

20:21- Okay, 'cause I mean,

20:21I've been following that one in particular,

20:23but I thought it was kind of funny about a year ago

20:25when they had the safety driver,

20:26and then they added a second safety driver

20:28'cause the first safety driver would fall asleep.

20:30That's like, I'm not sure they're going

20:32in the right direction with that.

20:33- No, they've Waymo in particular

20:38have done a really good job of that.

20:39They actually have a very interesting infrastructure

20:44of remote observation.

20:47So they're not controlling the vehicles remotely,

20:49but they're able to, it's like a customer service.

20:52They can anytime tune into the car.

20:55I bet they can probably remotely control it as well,

20:58but that's officially not the function that they-

21:00- Yeah, I can see that being really,

21:02because I think the thing that's proven harder

21:06than maybe some of the early people expected

21:08is there's a long tail of weird exceptions.

21:10So you can deal with 90, 99, 99.99% of the cases,

21:15but then there's something that just never been seen before

21:17in the training data.

21:18And humans, more or less can work around that,

21:21although let me be clear and note,

21:22there are about 30,000 human fatalities

21:25just in the United States and maybe a million worldwide.

21:28So they're far from perfect.

21:30But I think people have higher expectations of machines.

21:33They wouldn't tolerate that level of death

21:36and damage from a machine.

21:40And so we have to do a lot better

21:41at dealing with those edge cases.

21:43- And also the tricky thing that,

21:45if I have a criticism for the Waymo folks,

21:47there's such a huge focus on safety

21:50where people don't talk enough about creating products

21:55that people, that customers love,

21:57that human beings love using.

22:00It's very easy to create a thing that's safe

22:03at the extremes,

22:04but then nobody wants to get into it.

22:06- Yeah.

22:07Well, back to Elon,

22:08I think one of, part of his genius

22:10was with the electric cars.

22:11Before he came along, electric cars were all kind of

22:14underpowered, really light,

22:15and they were sort of wimpy cars that weren't fun.

22:20And the first thing he did was,

22:22he made a Roadster that went zero to 60 faster

22:25than just about any other car and went the other end.

22:28And I think that was a really wise marketing move

22:30as well as a wise technology move.

22:33- Yeah.

22:34It's difficult to figure out what the right marketing move

22:36is for AI systems.

22:37That's always been,

22:38I think it requires guts and risk-taking,

22:43which is what Elon practices.

22:46I mean, to the chagrin of perhaps investors or whatever,

22:50but-

22:51- It requires guts and risk-taking.

22:52It also requires, you know, rethinking what you're doing.

22:54I think way too many people are unimaginative,

22:57intellectually lazy.

22:58And when they take AI, they basically say,

23:00"What are we doing now?

23:01How can we make a machine do the same thing?

23:04Maybe we'll save some costs, we'll have less labor."

23:06And yeah, you know,

23:07it's not necessarily the worst thing in the world to do,

23:09but it's really not leading to a quantum change

23:11in the way you do things.

23:12You know, when Jeff Bezos said,

23:15"Hey, we're gonna use the internet

23:16to change how bookstores work,

23:18and we're gonna use technology."

23:19He didn't go and say,

23:20"Okay, let's put a robot cashier where the human cashier is

23:24and leave everything else alone."

23:25That would have been a very lame way

23:27to automate a bookstore.

23:28He's like, went from soup to nuts,

23:29said, "Let's just rethink it.

23:31We get rid of the physical bookstore.

23:33We have a warehouse, we have delivery,

23:34we have people order on a screen."

23:36And everything was reinvented.

23:38And that's been the story

23:39of these general purpose technologies all through history.

23:43And in my books, I write about like electricity

23:46and how for 30 years,

23:48there was almost no productivity gain

23:50from the electrification of factories a century ago.

23:53Now, it's not because electricity

23:54is a wimpy, useless technology.

23:55We all know how awesome electricity is.

23:57It's 'cause at first,

23:58they really didn't rethink the factories.

24:00It was only after they reinvented them,

24:02and we describe how in the book,

24:04then you suddenly got a doubling

24:05and tripling of productivity growth.

24:07But it's the combination of the technology

24:09with the new business models, new business organization.

24:12That just takes a long time

24:14and it takes more creativity than most people have.

24:16- Can you maybe linger on electricity?

24:19'Cause that's the fun one.

24:20- Yeah, well, sure, I'll tell you what happened.

24:22Before electricity, there were basically steam engines

24:25or sometimes water wheels.

24:27And to power the machinery,

24:28you had to have pulleys and crankshafts.

24:30And you really can't make them too long

24:32'cause they'll break the torsion.

24:34So all the equipment was kind of clustered

24:35around this one giant steam engine.

24:37You can't make small steam engines either

24:39'cause of thermodynamics.

§04Transcript · 24:40–32:17

24:40So you have one giant steam engine,

24:42all the equipment clustered around it, multi-story.

24:44They'd have it vertical to minimize the distance

24:46as well as horizontal.

24:47And then when they did electricity,

24:48they took out the steam engine,

24:50they got the biggest electric motor they could buy

24:51from General Electric or someone like that.

24:54And nothing much else changed.

24:57It took until a generation of managers retired or died,

25:0130 years later, that people started thinking,

25:03"Wait, we don't have to do it that way.

25:05"You can make electric motors, big, small, medium.

25:09"You can put one with each piece of equipment."

25:11There was this big debate,

25:11if you read the management literature

25:12between what they called group drive versus unit drive,

25:15where every machine would have its own motor.

25:18Well, once they did that, once they went to unit drive,

25:20those guys won the debate.

25:22Then you started having a new kind of factory,

25:24which is sometimes spread out over acres, single story.

25:29And each piece of equipment has its own motor.

25:31And most importantly,

25:31they weren't laid out based on who needed the most power.

25:34They were laid out based on

25:37what is the workflow of materials?

25:39Assembly line, let's have it go from this machine

25:41to that machine, to that machine.

25:42Once they rethought the factory that way,

25:45huge increases in productivity.

25:47It was just staggering.

25:48People like Paul David have documented this

25:49in their research papers.

25:51And I think that there's a,

25:54that is a lesson you see over and over.

25:55It happened when the steam engine changed

25:57manual production.

25:58It's happened with the computerization.

26:00People like Michael Hammer said,

26:01"Don't automate, obliterate."

26:03In each case, the big gains only came

26:07once smart entrepreneurs and managers

26:10basically reinvented their industries.

26:13I mean, one other interesting point about all that

26:14is that during that reinvention period,

26:17you often actually,

26:20not only you don't see productivity growth,

26:22you can actually see a slipping back.

26:24Measured productivity actually falls.

26:26I just wrote a paper with Chad Severson and Daniel Rock

26:29called the Productivity J-Curve,

26:31which basically shows that in a lot of these cases,

26:33you have a downward dip before it goes up.

26:36And that downward dip is when everyone's trying to like,

26:39reinvent things.

26:40And you could say that they're creating knowledge

26:43and intangible assets,

26:44but that doesn't show up on anyone's balance sheet.

26:46It doesn't show up in GDP.

26:48So it's as if they're doing nothing.

26:50Like take self-driving cars, we were just talking about it.

26:52There have been hundreds of billions of dollars

26:55spent developing self-driving cars.

26:57And basically no chauffeur has lost his job,

27:01no taxi driver.

27:02I guess I got to check on the ones that-

27:03- Big J-Curve.

27:04- Yeah, so there's a bunch of spending

27:06and no real consumer benefit.

27:08Now, they're doing that in the belief,

27:11I think the justified belief,

27:13that they will get the upward part of the J-Curve

27:15and there will be some big returns,

27:16but in the short run, you're not seeing it.

27:19That's happening with a lot of other AI technologies,

27:21just as it happened

27:22with earlier general purpose technologies.

27:25And it's one of the reasons

27:25we're having relatively low productivity growth lately.

27:29As an economist, one of the things that disappoints me

27:31is that as eye popping as these technologies are,

27:34you and I are both excited about some things they can do.

27:36The economic productivity statistics are kind of dismal.

27:40We actually, believe it or not,

27:42have had lower productivity growth

27:44in the past about 15 years,

27:47than we did in the previous 15 years,

27:48in the '90s and early 2000s.

27:51And so that's not what you would have expected

27:53if these technologies were that much better.

27:55But I think we're in kind of a long J-Curve there.

27:59Personally, I'm optimistic.

28:00We'll start seeing the upward tick,

28:02maybe as soon as next year.

28:04But the past decade has been a bit disappointing

28:08if you thought there's a one-to-one relationship

28:10between cool technology and higher productivity.

28:12- What would you place your biggest hope

28:15for productivity increases on?

28:17Because you kind of said at a high level AI,

28:19but if I were to think about

28:22what has been so revolutionary in the last 10 years,

28:28I would, 15 years, and thinking about the internet,

28:32I would say things like,

28:34hope I'm not saying anything ridiculous,

28:37but everything from Wikipedia to Twitter.

28:41So like these kind of websites,

28:43not so much AI,

28:46but I would expect to see some kind of big productivity

28:49increases from just the connectivity between people

28:54and the access to more information.

28:58- Yeah, well, so that's another area

29:00I've done quite a bit of research on actually,

29:01is these free goods like Wikipedia, Facebook, Twitter, Zoom.

29:06We're actually doing this in person,

29:08but almost everything else I do these days is online.

29:12The interesting thing about all those is

29:14most of them have a price of zero.

29:17What do you pay for Wikipedia?

29:19Maybe like a little bit for the electrons

29:21to come to your house.

29:22Basically zero, right?

29:24- Take a small pause and say, I donate to Wikipedia.

29:28Often you should too, 'cause that makes it--

29:28- It's good for you, yeah.

29:30So, but what does that do, mean for GDP?

29:32GDP is based on the price and quantity

29:36of all the goods, things bought and sold.

29:37If something has zero price,

29:39you know how much it contributes to GDP?

29:42To a first approximation, zero.

29:44So, these digital goods that we're getting more and more,

29:47we're spending more and more hours a day

29:50consuming stuff off of screens,

29:52little screens, big screens,

29:53that doesn't get priced into GDP.

29:56It's like they don't exist.

29:58That doesn't mean they don't create value.

29:59I get a lot of value from watching cat videos

30:03and reading Wikipedia articles and listening to podcasts,

30:06even if I don't pay for them.

30:08So, we've got a mismatch there.

30:10Now, in fairness, economists,

30:12since Simon Kuznets invented GDP and productivity,

30:15all those statistics back in the 1930s,

30:17he recognized, he in fact said,

30:19this is not a measure of well-being,

30:21this is not a measure of welfare,

30:23it's a measure of production.

30:25But almost everybody has kind of forgotten

30:28that he said that, and they just use it.

30:30It's like, how well off are we?

30:32What was GDP last year?

30:33It was 2.3% growth or whatever.

30:35That is how much physical production,

30:39but it's not the value we're getting.

30:42We need a new set of statistics,

30:43and I'm working with some colleagues,

30:45Avi Kallis and others,

30:46to develop something we call GDP-B.

30:50GDP-B measures the benefits you get, not the cost.

30:55If you get benefit from Zoom or Wikipedia or Facebook,

31:00then that gets counted in GDP-B,

31:02even if you pay zero for it.

31:04So, back to your original point,

31:07I think there is a lot of gain over the past decade

31:10in these digital goods that doesn't show up in GDP,

31:15doesn't show up in productivity.

31:16By the way, productivity is just defined

31:17as GDP divided by hours worked.

31:20So, if you mismeasure GDP,

31:22you mismeasure productivity by the exact same amount.

31:25That's something we need to fix.

31:26I'm working with the statistical agencies

31:28to come up with a new set of metrics.

31:30And over the coming years, I think we'll see.

31:33We're not gonna do away with GDP, it's very useful,

31:35but we'll see a parallel set of accounts

31:37that measure the benefits.

31:38- How difficult is it to get that B in the GDP-B?

31:41- It's pretty hard.

31:41I mean, one of the reasons it hasn't been done before

31:44is that you can measure at the cash register

31:47what people pay for stuff,

31:48but how do you measure what they would have paid,

31:50like what the value is?

31:51That's a lot harder.

31:53How much is Wikipedia worth to you?

31:55That's what we have to answer.

31:57And to do that, what we do is we can use online experiments.

32:00We do massive online choice experiments.

32:03We ask hundreds of thousands, now millions of people,

32:05to do lots of sort of A/B tests.

32:07How much would I have to pay you

32:09to give up Wikipedia for a month?

32:10How much would I have to pay you to stop using your phone?

32:14And in some cases, it's hypothetical.

32:15In other cases, we actually enforce it,

32:17which is kind of expensive.

§05Transcript · 32:18–40:24

32:18Like we pay somebody $30 to stop using Facebook,

32:22and we see if they'll do it.

32:23And some people will give it up for $10.

32:26Some people won't give it up even if you give them $100.

32:28And then you get a whole demand curve.

32:31You get to see what all the different prices are

32:33and how much value different people get.

32:35And not surprisingly, different people have different values.

32:38We find that women tend to value Facebook more than men.

32:41Old people tend to value it a little bit more

32:43than young people.

32:44That was interesting.

32:44I think young people maybe know about other networks

32:46that I don't know the name of that are better than Facebook.

32:49And so you get to see these patterns,

32:53but every person's individual.

32:55And then if you add up all those numbers,

32:57you start getting an estimate of the value.

33:00- Okay, first of all, that's brilliant.

33:01Is this work that will soon eventually be published?

33:05- Yeah, well, there's a version of it

33:07in the Proceedings of the National Academy of Sciences

33:09about, I think we call it Massive Online Choice Experiments.

33:11I should remember the title, but it's on my website.

33:14So yeah, we have some more papers coming out on it,

33:17but the first one is already out.

33:20- You know, it's kind of a fascinating mystery

33:22that Twitter, Facebook,

33:24like all these social networks are free.

33:26And it seems like almost none of them, except for YouTube,

33:31have experimented with removing ads for money.

33:35Can you like, do you understand that

33:37from both economics and the product perspective?

33:39- Yeah, it's something that, you know,

33:41so I teach a course on digital business models.

33:43So I used to at MIT, at Stanford, I'm not quite sure.

33:45I'm not teaching until next spring.

33:47I'm still thinking what my course is gonna be.

33:50But there are a lot of different business models.

33:52And when you have something that has zero marginal cost,

33:54there's a lot of forces,

33:56especially if there's any kind of competition

33:57that push prices down to zero.

33:59But you can have ad supported systems,

34:03you can bundle things together,

34:05you can have volunteer, you mentioned Wikipedia,

34:07there's donations.

34:08And I think economists underestimate

34:11the power of volunteerism and donations.

34:14You know, National Public Radio.

34:16Actually, how do you, this podcast, how is this,

34:18what's the revenue model?

34:19- There's sponsors at the beginning, and then, and people.

34:23The funny thing is, I tell people they can,

34:25it's very, I tell them the timestamp.

34:27So if you wanna skip the sponsors, you're free.

34:30But it's funny that a bunch of people,

34:33so I read the advertisement,

34:36and a bunch of people enjoy reading it.

34:38- Well, they may learn something from it.

34:39And also, from the advertiser's perspective,

34:42those are people who are actually interested, you know?

34:45Like, I mean, the example I sometimes give,

34:46like, I bought a car recently,

34:48and all of a sudden, all the car ads were like,

34:50interesting to me, I was paying attention.

34:53And then, like, now that I have the car,

34:54like, I sort of zone out on it.

34:55But that's fine, the car companies,

34:57they don't really wanna be advertising to me

34:58if I'm not gonna buy their product.

35:01So there are a lot of these different revenue models.

35:03And, you know, it's a little complicated,

35:06but the economic theory has to do

35:08with what the shape of the demand curve is,

35:09when it's better to monetize it with charging people,

35:13versus when you're better off doing advertising.

35:15I mean, in short, when the demand curve

35:18is relatively flat and wide,

35:20like generic news and things like that,

35:22then you tend to do better with advertising.

35:25If it's a good that's only useful

35:28to a small number of people,

35:29but they're willing to pay a lot,

35:30they have a very high value for it,

35:32then you, advertising isn't gonna work as well,

35:34and you're better off charging for it.

35:36Both of them have some inefficiencies.

35:38And then when you get into targeting,

35:39and you get into these other revenue models,

35:40it gets more complicated.

35:41But there's some economic theory on it.

35:45I also think, to be frank,

35:47there's just a lot of experimentation that's needed,

35:49because sometimes things are a little counterintuitive,

35:53especially when you get into what are called

35:55two-sided networks or platform effects,

35:57where you may grow the market on one side,

36:01and harvest the revenue on the other side.

36:04Facebook tries to get more and more users,

36:06and then they harvest the revenue from advertising.

36:08So that's another way of kind of thinking about it.

36:12- Is it strange to you that they haven't experimented?

36:14- Well, they are experimenting.

36:15So they are doing some experiments

36:17about what the willingness is for people to pay.

36:20I think that when they do the math,

36:23it's gonna work out that they still are better off

36:26with an advertising-driven model.

36:28- What about a mix?

36:30Like this is what YouTube is, right?

36:32You allow the person to decide,

36:36the customer to decide exactly which model they prefer.

36:39- No, that can work really well.

36:40And newspapers, of course,

36:41have known this for a long time.

36:42The Wall Street Journal, The New York Times,

36:44they have subscription revenue,

36:45they also have advertising revenue.

36:48And that can definitely work.

36:52Online is a lot easier to have a dial

36:54that's much more personalized,

36:55and everybody can kind of roll their own mix.

36:57And I could imagine having a little slider

37:00about how much advertising you want or are willing to take.

37:05And if it's done right, and it's incentive compatible,

37:07it could be a win-win where both the content provider

37:10and the consumer are better off

37:12than they would have been before.

37:14- Yeah, you know, the done right part is a really good point.

37:17Like with Jeff Bezos and the single-click purchase on Amazon,

37:21the frictionless effort there.

37:23If I could just rant for a second

37:25about The Wall Street Journal,

37:27all the newspapers you mentioned,

37:29is I have to click so many times to subscribe to them

37:34that I literally don't subscribe

37:37just because of the number of times I have to click.

37:39- I'm totally with you.

37:40I don't understand why so many companies

37:43make it so hard to subscribe.

37:44I mean, another example is when you buy a new iPhone

37:47or a new computer, whatever,

37:48I feel like, okay, I'm gonna lose an afternoon

37:51just loading up and getting all my stuff back.

37:54And for a lot of us,

37:56that's more of a deterrent than the price.

37:58And if they could make it painless,

38:01we'd give them a lot more money.

38:03So I'm hoping somebody listening is working

38:06on making it more painless for us to buy your products.

38:10- If we could just linger a little bit

38:12on the social network thing,

38:13because there's this Netflix social dilemma.

38:18- Yeah, no, I saw that.

38:19Tristan Harris and company, yeah.

38:22- And people's data,

38:27it's really sensitive,

38:30and social networks are at the core, arguably,

38:33of many of societal tension

38:37and some of the most important things happening in society.

38:39So it feels like it's important to get this right,

38:42both from a business model perspective

38:44and just like a trust perspective.

38:45I mean, it just still feels like,

38:49I know there's experimentation going on,

38:52it still feels like everyone is afraid

38:54to try different business models, like really try.

38:57- Well, I'm worried that people are afraid

38:59to try different business models.

39:01I'm also worried that some of the business models

39:03may lead them to bad choices.

39:06And Danny Kahneman talks about system one and system two,

39:11sort of like our reptilian brain

39:12that reacts quickly to what we see.

39:14See something interesting, we click on it,

39:16we retweet it, versus our system two,

39:20our frontal cortex that's supposed to be more careful

39:24and rational, that really doesn't make

39:26as many decisions as it should.

39:27I think there's a tendency for a lot of these

39:31social networks to really exploit system one,

39:35our quick, instant reaction.

39:37Make it so we just click on stuff and pass it on.

39:41And not really think carefully about it.

39:42And that system, it tends to be driven by sex, violence,

39:47disgust, anger, fear, these relatively primitive

39:52kinds of emotions.

39:53Maybe they're important for a lot of purposes,

39:55but they're not a great way to organize a society.

39:58And most importantly, when you think about

40:01this huge, amazing information infrastructure we've had

40:04that's connected billions of brains across the globe,

40:08not just we can all access information,

40:09we can all contribute to it and share it.

40:11Arguably the most important thing that that network

40:14should do is favor truth over falsehoods.

40:19And the way it's been designed,

40:21not necessarily intentionally, is exactly the opposite.

40:24My MIT colleagues, Aral and Deb Roy and others at MIT

§06Transcript · 40:29–48:54

40:29did a terrific paper on the cover of Science.

40:31And when they document what we all feared,

40:33which is that lies spread faster than truth

40:37on social networks, they looked at a bunch of tweets

40:41and retweets, and they found that false information

40:44was more likely to spread further, faster to more people.

40:49And why was that?

40:49It's not because people like lies.

40:53It's because people like things that are shocking, amazing.

40:56Can you believe this?

40:57Something that is not mundane.

41:00Not that something everybody else already knew.

41:02And what are the most unbelievable things?

41:05Well, lies.

41:07And so if you wanna find something unbelievable,

41:09it's a lot easier to do that

41:10if you're not constrained by the truth.

41:12So they found that the emotional valence

41:15of false information was just much higher.

41:18It was more likely to be shocking,

41:19and therefore more likely to be spread.

41:21Another interesting thing was that

41:24that wasn't necessarily driven by the algorithms.

41:26I know that there is some evidence,

41:29you know, Zainab Tufekci and others have pointed out

41:31in YouTube, some of the algorithms unintentionally

41:34were tuned to amplify more extremist content.

41:37But in the study of Twitter that Sinan and Deb

41:41and others did, they found that even if you took out

41:43all the bots and all the automated tweets,

41:47you still had lies spreading significantly faster.

41:50It's just the problems with ourselves

41:52that we just can't resist passing on this salacious content.

41:57But I also blame the platforms because, you know,

42:01there's different ways you can design a platform.

42:03You can design a platform in a way that makes it easy

42:06to spread lies and to retweet and spread things on,

42:09or you can kind of put some friction on that

42:11and try to favor truth.

42:13I had dinner with Jimmy Wales once,

42:15you know, the guy who helped found Wikipedia.

42:19And he convinced me that, look, you know,

42:22you can make some design choices,

42:24whether it's at Facebook, at Twitter,

42:26at Wikipedia or Reddit, whatever,

42:29and depending on how you make those choices,

42:32you're more likely or less likely to have false news.

42:35- Create a little bit of friction, like you said.

42:37- Yeah.

42:37- You know, that's the--

42:38- It could be friction or it could be speeding the truth,

42:41you know, either way, but, and I don't totally understand--

42:44- Speeding the truth, I love it.

42:45- Yeah, yeah, you know, amplifying it

42:47and giving it more credit and, you know,

42:49like in academia, which is far, far from perfect,

42:52but, you know, when someone has an important discovery,

42:55it tends to get more cited and people kind of look to it

42:57more and sort of, it tends to get amplified a little bit.

43:00So you could try to do that too.

43:03I don't know what the silver bullet is,

43:04but the meta point is that if we spend time

43:07thinking about it, we can amplify truth over falsehoods.

43:10And I'm disappointed in the heads of these social networks

43:14that they haven't been as successful

43:16or maybe haven't tried as hard to amplify truth.

43:19And part of it, going back to what we said earlier,

43:21is, you know, these revenue models may push them

43:25more towards growing fast, spreading information rapidly,

43:29getting lots of users,

43:31which isn't the same thing as finding truth.

43:34- Yeah, I mean, implicit in what you're saying now

43:38is a hopeful message that with platforms,

43:42we can take a step towards greater and greater

43:47popularity of truth.

43:51But the more cynical view is that

43:54what the last few years have revealed

43:56is that there's a lot of money to be made

43:59in dismantling even the idea of truth,

44:03that nothing is true.

44:05And as a thought experiment, I've been thinking about

44:08if it's possible that our future will have,

44:11like the idea of truth is something we won't even have.

44:14Do you think it's possible, like in the future,

44:17that everything is on the table in terms of truth

44:21and we're just swimming in this kind of digital economy

44:24where ideas are just little toys

44:29that are not at all connected to reality?

44:33- Yeah, I think that's definitely possible.

44:35I'm not a technological determinist,

44:38so I don't think that's inevitable.

44:40I don't think it's inevitable that it doesn't happen.

44:42I mean, the thing that I've come away with

44:44every time I do these studies,

44:45and I emphasize it in my books and elsewhere,

44:47is that technology doesn't shape our destiny,

44:50we shape our destiny.

44:51So just by us having this conversation,

44:54I hope that your audience is gonna take it upon themselves

44:58as they design their products and they think about it,

45:00they use products as they manage companies,

45:02how can they make conscious decisions

45:05to favor truth over falsehoods,

45:08favor the better kinds of societies,

45:10and not abdicate and say, well, we just build the tools.

45:13I think there was a saying that,

45:15was it the German scientists,

45:18when they were working on the missiles in late World War II,

45:23they said, well, our job is to make the missiles go up,

45:25where they come down, that's someone else's department.

45:28And that's obviously not the, I think it's obvious,

45:31that's not the right attitude that technologists should have

45:33that engineers should have.

45:35They should be very conscious

45:36about what the implications are.

45:38And if we think carefully about it,

45:40we can avoid the kind of world that you just described

45:42where the truth is all relative.

45:45There are going to be people who benefit

45:47from a world of where people don't check facts

45:51and where truth is relative and popularity or fame or money

45:56is orthogonal to truth.

45:59But one of the reasons I suspect

46:01that we've had so much progress over the past few hundred

46:04years is the invention of the scientific method,

46:07which is a really powerful tool or meta tool

46:10for finding truth and favoring things that are true

46:15versus things that are false.

46:16If they don't pass the scientific method,

46:18they're less likely to be true.

46:20And that has, the societies and the people

46:25and the organizations that embrace that

46:27have done a lot better than the ones who haven't.

46:30And so I'm hoping that people keep that in mind

46:32and continue to try to embrace not just the truth,

46:35but methods that lead to the truth.

46:37- So maybe on a more personal question,

46:40if one were to try to build a competitor to Twitter,

46:45what would you advise?

46:47Is there, I mean, the bigger, the meta question,

46:53is that the right way to improve systems?

46:55- Yeah, no, I think that the underlying premise

46:59behind Twitter and all these networks is amazing

47:01that we can communicate with each other.

47:02And I use it a lot.

47:03There's a sub part of Twitter called econ Twitter,

47:05where we economists tweet to each other

47:08and talk about new papers.

47:10Something came out in NBER,

47:11the National Bureau of Economic Research,

47:13and we share about it.

47:14People critique it.

47:15I think it's been a godsend

47:16'cause it's really sped up the scientific process,

47:20if you can call economics scientific.

47:21- Does it get divisive in that little--

47:23- Sometimes, yeah, sure.

47:24Sometimes it does.

47:25It can also be done in nasty ways,

47:26and there's the bad parts.

47:28But the good parts are great

47:29because you just speed up that clock speed

47:31of learning about things.

47:33Instead of like in the old, old days,

47:35waiting to read in a journal,

47:36or the not so old days when you'd see it posted

47:39on a website and you'd read it.

47:41Now on Twitter, people will distill it down,

47:43and it's a real art to getting to the essence of things.

47:47So that's been great.

47:49But it certainly, we all know that Twitter

47:52can be a cesspool of misinformation.

47:55And like I just said,

47:57unfortunately, misinformation tends to spread

47:59faster on Twitter than truth.

48:02And there are a lot of people

48:03who are very vulnerable to it.

48:04I'm sure I've been fooled at times.

48:05There are agents, whether from Russia

48:09or from political groups or others,

48:11that explicitly create efforts at misinformation

48:15and efforts at getting people to hate each other.

48:17Or even more important lately,

48:19I've discovered is nut picking.

48:21You know the idea of nut picking?

48:22- No, what's that?

48:23- It's a good term.

48:24Nut picking is when you find like an extreme nut case

48:27on the other side, and then you amplify them

48:30and make it seem like that's typical of the other side.

48:34So you're not literally lying.

48:35You're taking some idiot, you know,

48:37ranting on the subway, or just, you know,

48:39whether they're in the KKK or Antifa or whatever,

48:42they're just, and you, normally,

48:44nobody would pay attention to this guy.

48:46Like 12 people would see him and it'd be the end.

48:48Instead, with video or whatever,

48:51you get tens of millions of people say it.

48:54And I've seen this, you know, I look at it,

§07Transcript · 48:56–56:50

48:56I'm like, I get angry.

48:57I'm like, I can't believe that person

48:58did such things, it's so terrible.

48:59Let me tell all my friends about this terrible person.

49:01(laughing)

49:02And it's a great way to generate division.

49:06I talked to a friend who studied

49:09Russian misinformation campaigns,

49:11and they're very clever about literally being

49:14on both sides of some of these debates.

49:15They would have some people pretend to be part of BLM,

49:18some people pretend to be white nationalists,

49:21and they would be throwing epithets at each other,

49:22saying crazy things at each other.

49:25And they're literally playing both sides of it,

49:26but their goal wasn't for one or the other to win.

49:28It was for everybody to get behaving

49:30and distrusting everyone else.

49:32So these tools can definitely be used for that.

49:34And they are being used for that.

49:36It's been super destructive for our democracy

49:39and our society, and the people who run these platforms,

49:43I think, have a social responsibility,

49:46a moral and ethical personal responsibility

49:48to do a better job and to shut that stuff down.

49:51Well, I don't know if you can shut it down,

49:52but to design them in a way that, as I said earlier,

49:56favors truth over falsehoods and favors positive types

50:00of communication versus destructive ones.

50:06- And just like you said, it's also on us.

50:09I try to be all about love and compassion,

50:12empathy on Twitter.

50:13I mean, one of the things,

50:14not picking is a fascinating term.

50:16One of the things that people do

50:18that's, I think, even more dangerous

50:21is not picking applied to individual statements

50:26of good people.

50:28So basically, worst case analysis in computer science

50:32is taking, sometimes out of context,

50:35but sometimes in context,

50:37a statement, one statement by a person.

50:42Like I've been, because I've been reading

50:43The Rise and Fall of the Third Reich,

50:45I often talk about Hitler on this podcast with folks,

50:49and it is so easy.

50:50- That's really dangerous.

50:52- But I'm all leaning in, I'm 100%.

50:54'Cause, well, it's actually a safer place

50:57than people realize 'cause it's history,

50:59and history in long form is actually very fascinating

51:04to think about, but I could see how that could be taken

51:09totally out of context, and it's very worrying.

51:11- Right, 'cause you think about these digital infrastructures,

51:12not just the semi-things, but they're sort of permanent.

51:14So anything you say, at some point,

51:16someone can go back and find something you said

51:18three years ago, perhaps jokingly, perhaps not.

51:21Maybe you're just wrong, and you made a, you know?

51:22And that becomes, they can use that to define you

51:25if they have ill intent.

51:26And we all need to be a little more forgiving.

51:29I mean, somewhere in my 20s, I told myself,

51:32I was going through all my different friends,

51:33and I was like, you know, every one of them

51:37has at least one nutty opinion.

51:39(both laughing)

51:40- Yeah, exactly.

51:41- And I was like, there's nobody who's completely,

51:43except me, of course.

51:43- Yeah, exactly. - But I'm sure they thought

51:44that about me, too.

51:45And so you just kinda learn to be a little bit tolerant

51:48that, okay, there's just, you know.

51:51- Yeah, I wonder who the responsibility lays on there.

51:56I think ultimately it's about leadership.

51:59Like the previous president, Barack Obama,

52:02has been, I think, quite eloquent

52:06at walking this very difficult line

52:07of talking about cancel culture.

52:09But it's difficult.

52:10It takes skill.

52:12'Cause you say the wrong thing,

52:13and you piss off a lot of people.

52:15And so you have to do it well.

52:17But then also the platform, the technology,

52:19should slow down, create friction,

52:23and spreading this kind of nut picking in all its forms.

52:26- Absolutely.

52:27No, and your point that we have to learn over time

52:29how to manage it.

52:30I mean, we can't put it all on the platform

52:31and say, you guys design it.

52:33'Cause if we're idiots about using it,

52:35nobody can design a platform that withstands that.

52:37And every new technology people learn, it's dangerous.

52:41You know, when someone invented fire,

52:43it's great cooking and everything,

52:44but then somebody burned himself.

52:46And then you had to learn how to avoid,

52:48maybe somebody invented a fire extinguisher later.

52:50So you kinda figure out ways

52:52of working around these technologies.

52:54Someone invented seat belts, et cetera.

52:57And that's certainly true

52:58with all the new digital technologies

53:00that we have to figure out,

53:02not just technologies that protect us,

53:05but ways of using them that emphasize

53:08that are more likely to be successful than dangerous.

53:11- So you've written quite a bit

53:12about how artificial intelligence might change our world.

53:16How do you think, if we look forward,

53:21again, it's impossible to predict the future,

53:23but if we look at trends from the past

53:26and we try to predict what's gonna happen

53:28in the rest of the 21st century,

53:29how do you think AI will change our world?

53:31- That's a big question.

53:34You know, I'm mostly a techno-optimist.

53:37I'm not at the extreme, you know,

53:38the singularity is near end of the spectrum,

53:41but I do think that we're likely in

53:44for some significantly improved living standards,

53:47some really important progress,

53:49even just the technologies that are already

53:50kinda like in the can that haven't diffused.

53:53You know, when I talked earlier about the J-curve,

53:54it could take 10, 20, 30 years for an existing technology

53:58to have the kind of profound effects.

54:00And when I look at whether it's, you know,

54:03vision systems, voice recognition, problem-solving systems,

54:07even if nothing new got invented,

54:09we would have a few decades of progress.

54:11So I'm excited about that.

54:13And I think that's gonna lead to us being wealthier,

54:16healthier, I mean, the healthcare is probably

54:18one of the applications I'm most excited about.

54:21So that's good news.

54:23I don't think we're gonna have the end of work anytime soon.

54:27There's just too many things that machines still can't do.

54:31When I look around the world and think of whether

54:32it's childcare or healthcare, cleaning the environment,

54:36interacting with people, scientific work,

54:39artistic creativity, these are things that for now,

54:42machines aren't able to do nearly as well as humans,

54:45even just something as mundane as, you know,

54:47folding laundry or whatever.

54:48And many of these, I think, are gonna be years

54:52or decades before machines catch up.

54:54You know, I may be surprised on some of them,

54:56but overall, I think there's plenty of work

54:58for humans to do.

54:59There's plenty of problems in society

55:01that need the human touch.

55:02So we'll have to repurpose.

55:04We'll have to, as machines are able to do some tasks,

55:07people are gonna have to reskill and move into other areas.

55:11And that's probably what's gonna be going on

55:12for the next, you know, 10, 20, 30 years or more,

55:16kind of big restructuring of society.

55:18We'll get wealthier and people will have to do new skills.

55:22Now, if you turn the dial further, I don't know,

55:2450 or 100 years into the future,

55:26then, you know, maybe all bets are off.

55:29Then it's possible that machines will be able to do

55:32most of what people do.

55:34You know, say one or 200 years, I think it's even likely.

55:37And at that point, then we're more in the sort of

55:39abundance economy.

55:41Then we're in a world where there's really little

55:44for the humans can do economically better than machines,

55:48other than be human.

55:49And, you know, that will take a transition as well,

55:53kind of more of a transition of how we get meaning in life

55:56and what our values are.

55:58But shame on us if we screw that up.

56:00I mean, that should be like great, great news.

56:02And it kind of saddens me that some people see that

56:04as like a big problem.

56:05I think it should be wonderful if people have all the health

56:09and material things that they need

56:11and can focus on loving each other

56:14and discussing philosophy and playing

56:16and doing all the other things that don't require work.

56:19- Do you think you'll be surprised to see what the 20,

56:23like if we were to travel in time,

56:25a hundred years into the future,

56:27do you think you'll be able to,

56:29like if I gave you a month to like talk to people,

56:32no, like let's say a week,

56:34would you be able to understand what the hell is going on?

56:37- You mean if I was there for a week?

56:39- Yeah, if you were there for a week.

56:40- A hundred years in the future?

56:42- Yeah.

56:43So like, so I'll give you one thought experiment is like,

56:46isn't it possible that we're all living

56:48in virtual reality by then?

56:50- Yeah, no, I think that's very possible.

§08Transcript · 56:52–1:05:03

56:52You know, I've played around with some of those VR headsets

56:54and they're not great, but I mean,

56:57the average person spends many waking hours

57:01staring at screens right now.

57:03You know, they're kind of low res

57:04compared to what they could be in 30 or 50 years,

57:07but certainly games and why not,

57:11any other interactions could be done with VR

57:15and that would be a pretty different world

57:16and we'd all, you know, in some ways be as rich as we wanted

57:19you know, we could have castles

57:20we could be traveling anywhere we want

57:22and it could obviously be multisensory.

57:25So that would be possible.

57:27And you know, there's people, you know,

57:29you've had Elon Musk on and others, you know,

57:32there are people, Nick Bostrom, you know,

57:34makes the simulation argument that maybe we're already there.

57:36- We're already there.

57:37So, but in general, or do you not even think about

57:41in this kind of way, you're self-critically thinking

57:45how good are you as an economist

57:47at predicting what the future looks like?

57:50- Well, it starts getting, I mean,

57:52I feel reasonably comfortable next, you know,

57:54five, 10, 20 years in terms of that path.

57:58When you start getting truly superhuman

58:01artificial intelligence, kind of by definition,

58:06I'll be able to think of a lot of things

58:07that I couldn't have thought of

58:08and create a world that I couldn't even imagine.

58:10And so I'm not sure I can predict

58:14what that world is going to be like.

58:16One thing that AI researchers,

58:18AI safety researchers worry about

58:20is what's called the alignment problem.

58:22When an AI is that powerful,

58:25then they can do all sorts of things.

58:28We really hope that their values are aligned with our values

58:32and it's even tricky to finding what our values are.

58:34I mean, first off, we all have different values.

58:37And secondly, maybe if we were smarter,

58:40we would have better values.

58:41Like, you know, I like to think that we have better values

58:44than he did in 1860 and, or in, you know,

58:48the year 200 BC on a lot of dimensions,

58:51things that we consider barbaric today.

58:53And it may be that if I thought about it more deeply,

58:56I would also be morally evolved.

58:57Maybe I'd be a vegetarian or do other things

59:00that right now, whether my future self

59:02would consider kind of immoral.

59:05So that's a tricky problem,

59:07getting the AI to do what we want,

59:11assuming it's even a friendly AI.

59:12I mean, I should probably mention

59:14there's a non-trivial other branch

59:17where we destroy ourselves, right?

59:18I mean, there's a lot of exponentially

59:21improving technologies that could be

59:24ferociously destructive, whether it's in nanotechnology

59:28or biotech and weaponized viruses, AI,

59:33and other things that--

59:34- Nuclear weapons.

59:35- Nuclear weapons, of course.

59:36- The old school technology.

59:37- Yeah, good old nuclear weapons

59:39that could be devastating or even existential

59:43and new things yet to be invented.

59:45So that's a branch that I think is pretty significant.

59:50And there are those who think that one of the reasons

59:54we haven't been contacted by other civilizations, right,

59:57is that once you get to a certain level

60:00of complexity in technology,

60:03there's just too many ways to go wrong.

60:04There's a lot of ways to blow yourself up

60:06and people, or I should say species,

60:09end up falling into one of those traps.

60:12The great filter.

60:13- The great filter.

60:15I mean, there's an optimistic view of that.

60:16If there is literally no intelligent life

60:19out there in the universe, or at least in our galaxy,

60:22that means that we've passed at least

60:24one of the great filters or some of the great filters

60:27that we survived.

60:30- Yeah, no, I think it's Robin Hanson has a good way of,

60:32maybe others, they have a good way of thinking about this,

60:33that if there are no other intelligence creatures out there

60:38that we've been able to detect,

60:40one possibility is that there's a filter ahead of us.

60:43And when you get a little more advanced,

60:44maybe in 100 or 1,000 or 10,000 years,

60:47things just get destroyed for some reason.

60:50The other one is the great filter's behind us.

60:53That'll be good, is that most planets

60:56don't even evolve life, or if they don't evolve life,

60:58they don't evolve intelligent life.

61:00Maybe we've gotten past that,

61:02and so now maybe we're on the good side of the great filter.

61:05- So, if we sort of rewind back and look at the thing

61:10where we could say something a little bit more comfortably

61:12at five years and 10 years out,

61:14you've written about jobs and the impact

61:20on sort of our economy and the jobs

61:24in terms of artificial intelligence that it might have.

61:28It's a fascinating question of what kind of jobs are safe,

61:30what kind of jobs are not.

61:32Can you maybe speak to your intuition

61:34about how we should think about AI

61:37changing the landscape of work?

61:40- Sure, absolutely.

61:40Well, this is a really important question

61:42because I think we're very far

61:43from artificial general intelligence,

61:45which is AI that can just do the full breadth

61:48of what humans can do,

61:49but we do have human level or superhuman level

61:53narrow artificial intelligence.

61:56And obviously my calculator can do math

61:59a lot better than I can,

62:00and there's a lot of other things

62:01that machines can do better than I can.

62:03So, which is which?

62:04We actually set out to address that question.

62:06With Tom Mitchell, I wrote a paper

62:10called "What Can Machine Learning Do?"

62:12that was in science.

62:13And we went and interviewed a whole bunch of AI experts

62:16and kind of synthesized what they thought

62:19machine learning was good at and wasn't good at.

62:22And we came up with, we called a rubric,

62:25basically a set of questions you can ask about any task

62:28that will tell you whether it's likely to score high or low

62:30on suitability for machine learning.

62:33And then we've applied that

62:34to a bunch of tasks in the economy.

62:36In fact, there's a data set of all the tasks

62:39in the US economy, believe it or not, it's called O*NET.

62:41The US government put it together,

62:43part of Bureau of Labor Statistics.

62:45They divide the economy into about 970 occupations,

62:48like bus driver, economist,

62:50primary school teacher, radiologist.

62:53And then for each one of them,

62:54they describe which tasks need to be done.

62:57Like for radiologists, there are 27 distinct tasks.

63:00So, we went through all those tasks

63:02to see whether or not a machine could do them.

63:05And what we found, interestingly, was--

63:06- Brilliant study, by the way.

63:07That's so awesome.

63:08- Yeah, thank you.

63:10So, what we found was that there was no occupation

63:13in our data set where machine learning just ran the table

63:16and did everything.

63:17And there was almost no occupation

63:19where machine learning didn't have

63:19like a significant ability to do things.

63:22Like take radiology, a lot of people I hear saying,

63:24you know, it's the end of radiology.

63:26And one of the 27 tasks is read medical images,

63:29really important one, like it's kind of a core job.

63:32And machines have basically gotten as good

63:34or better than radiologists.

63:35There was just an article in Nature last week,

63:38but they've been publishing them

63:39for the past few years,

63:40showing that machine learning can do as well as humans

63:46on many kinds of diagnostic imaging tasks.

63:49But other things radiologists do, you know,

63:51they sometimes administer conscious sedation,

63:54they sometimes do physical exams,

63:55they have to synthesize the results

63:57and explain to the other doctors or to the patients.

64:01In all those categories,

64:02machine learning isn't really up to snuff yet.

64:05So, that job, we're gonna see a lot of restructuring.

64:09Parts of the job, they'll hand over to machines,

64:11others, humans will do more of.

64:13That's been more or less the pattern all of them.

64:15So, you know, to oversimplify a bit,

64:17we see a lot of restructuring, reorganization of work.

64:20And it's real, gonna be a great time,

64:22it is a great time for smart entrepreneurs and managers

64:24to do that reinvention of work.

64:27Not gonna see mass unemployment.

64:29To get more specifically to your question,

64:33the kinds of tasks that machines tend to be good at

64:36are a lot of routine problem solving,

64:39mapping inputs X into outputs Y.

64:42If you have a lot of data on the Xs and the Ys,

64:44the inputs and the outputs,

64:45you can do that kind of mapping and find the relationships.

64:48They tend to not be very good at,

64:50even now, fine motor control and dexterity,

64:53emotional intelligence and human interactions,

64:58and thinking outside the box, creative work.

65:01If you give it a well-structured task,

65:03machines can be very good at it.

§09Transcript · 1:05:05–1:12:41

65:05But even asking the right questions, that's hard.

65:08There's a quote that Andrew McAfee and I use

65:10in our book, "Second Machine Age."

65:12Apparently, Pablo Picasso was shown an early computer

65:16and he came away kind of unimpressed.

65:18He goes, "Well, I don't see all the fusses.

65:20"All that does is answer questions."

65:22And to him, the interesting thing was asking the questions.

65:26- Yeah, try to replace me, GPT-3, I dare you.

65:31Although some people think I'm a robot.

65:33You have this cool plot that shows,

65:37I just remember where economists land,

65:39where I think the x-axis is the income,

65:43and then the y-axis is, I guess,

65:46aggregating the information of how replaceable the job is.

65:49Or I think there's an index.

65:50- That's the suitability for machine learning index, exactly.

65:52So we have all 970 occupations on that chart.

65:56And there's scatters in all four corners

65:59have some occupations, but there is a definite pattern,

66:02which is the lower wage occupations tend to have more tasks

66:05that are suitable for machine learning, like cashiers.

66:08I mean, anyone who's gone to a supermarket or CVS

66:10knows that they not only read barcodes,

66:12but they can recognize an apple and an orange

66:14and a lot of things that cashiers,

66:17humans used to be needed for.

66:18At the other end of the spectrum,

66:21there are some jobs like airline pilot

66:23that are among the highest paid in our economy,

66:26but also a lot of them are suitable for machine learning.

66:28A lot of those tasks are.

66:30And then, yeah, you mentioned economists.

66:32I couldn't help peeking at those.

66:33And they're paid a fair amount,

66:36maybe not as much as some of us think they should be.

66:39But they have some tasks

66:43that are suitable for machine learning,

66:44but for now, at least,

66:45most of the tasks that economists do

66:47didn't end up being in that category.

66:48And I should say, I didn't like create that data.

66:50We just took the analysis

66:52and that's what came out of it.

66:54And over time, that scatter plot will be updated

66:57as the technology improves.

66:59But it was just interesting to see the pattern there.

67:02And it is a little troubling in so far

67:05as if you just take the technology as it is today,

67:08it's likely to worsen income inequality

67:10on a lot of dimensions.

67:12- So on this topic of the effect of AI

67:16on the landscape of work,

67:21one of the people that have been speaking about it

67:23in the public domain, public discourse,

67:25is the presidential candidate, Andrew Yang.

67:28- Yeah.

67:29- What are your thoughts about Andrew?

67:31What are your thoughts about UBI,

67:34that universal basic income,

67:36that he made one of the core ideas.

67:39By the way, he has like hundreds of ideas

67:40about like everything.

67:41- He does.

67:42- It's kind of interesting.

67:43- Yeah.

67:44- But what are your thoughts about him

67:45and what are your thoughts about UBI?

67:46- Let me answer the question

67:49about his broader approach first.

67:52I mean, I just love that.

67:52He's really thoughtful, analytical.

67:56I agree with his values.

67:58So that's awesome.

67:59And he read my book

68:00and mentions it sometimes,

68:02so it makes me even more excited.

68:03And the thing that he really made the centerpiece

68:07of his campaign was UBI.

68:09And I was originally kind of a fan of it.

68:13And then as I studied it more,

68:14I became less of a fan,

68:15although I'm beginning to come back a little bit.

68:17So let me tell you a little bit of my evolution.

68:19You know, as an economist,

68:20we have by looking at the problem

68:23of people not having enough income,

68:24and the simplest thing is,

68:25well, why don't we write them a check?

68:26Problem solved.

68:27But then I talked to my sociologist friends

68:30and they really convinced me

68:32that just writing a check

68:34doesn't really get at the core values.

68:36You know, Voltaire once said

68:38that work solves three great ills,

68:40boredom, vice, and need.

68:43And you know, you can deal with the need thing

68:45by writing a check,

68:46but people need a sense of meaning,

68:49they need something to do.

68:50And when, you know, say steel workers

68:54or coal miners lost their jobs

68:57and were just given checks,

69:00alcoholism, depression, divorce,

69:03all those social indicators,

69:05drug use all went way up.

69:06People just weren't happy

69:08just sitting around collecting a check.

69:10Maybe it's part of the way they were raised,

69:13maybe it's something innate in people

69:14that they need to feel wanted and needed.

69:17So it's not as simple as just writing people a check.

69:19You need to also give them a way

69:22to have a sense of purpose.

69:23And that was important to me.

69:25And the second thing is that,

69:27as I mentioned earlier,

69:28you know, we are far from the end of work.

69:30You know, I don't buy the idea

69:32that there's just like not enough work to be done.

69:34I see like our cities need to be cleaned up.

69:37And robots can't do most of that.

69:39You know, we need to have better childcare,

69:40we need better healthcare,

69:41we need to take care of people

69:43who are mentally ill or older.

69:44We need to repair our roads.

69:46There's so much work that require at least partly,

69:49maybe entirely a human component.

69:52So rather than like write all these people off,

69:54let's find a way to repurpose them

69:56and keep them engaged.

69:58Now that said, I would like to see more buying power

70:03from people who are sort of

70:05at the bottom end of the spectrum.

70:07The economy has been designed and evolved

70:12in a way that's I think very unfair

70:14to a lot of hardworking people.

70:15I see super hardworking people

70:16who aren't really seeing their wages grow

70:18over the past 20, 30 years,

70:20while some other people who have been super smart

70:24and or super lucky have made billions

70:29or hundreds of billions.

70:30And I don't think they need those hundreds of billions

70:33to have the right incentives to invent things.

70:35I think if you talk to almost any of them, as I have,

70:38they don't think that they need an extra $10 billion

70:42to do what they're doing.

70:43Most of them probably would love to do it

70:46for only a billion or maybe for nothing.

70:48- For nothing, many of them, yeah.

70:50- I mean, you know, an interesting point to make is,

70:53you know, like, do we think that Bill Gates

70:55would have founded Microsoft if tax rates were 70%?

70:58Well, we know he would have

70:59because they were tax rates of 70% when he founded it.

71:03You know, so I don't think that's as big a deterrent

71:06and we could provide more buying power to people.

71:08My own favorite tool is the earned income tax credit,

71:12which is basically a way of supplementing income

71:16of people who have jobs and giving employers

71:18an incentive to hire even more people.

71:20The minimum wage can discourage employment,

71:22but the earned income tax credit encourages employment

71:25by supplementing people's wages.

71:27You know, if the employer can only afford

71:29to pay him $10 for a task,

71:31the rest of us kick in another five or $10

71:35and bring their wages up to 15 or 20 total.

71:37And then they have more buying power.

71:39Then entrepreneurs are thinking,

71:41how can we cater to them?

71:42How can we make products for them?

71:43And it becomes a self-reinforcing system

71:47where people are better off.

71:48Andrew Ng and I had a good discussion

71:51where he suggested instead of a universal basic income,

71:55he suggested, or instead of an unconditional basic income,

71:58how about a conditional basic income

72:00where the condition is you learn some new skills,

72:02we need to reskill our workforce,

72:04so let's make it easier for people to find ways

72:08to get those skills and get rewarded for doing them.

72:11And that's kind of a neat idea as well.

72:12- That's really interesting.

72:13So, I mean, one of the questions,

72:15one of the dreams of UBI is that you provide

72:19some little safety net while you retrain,

72:24while you learn a new skill.

72:25But I think, I guess you're speaking to the intuition

72:28that that doesn't always,

72:31like there needs to be some incentive to reskill,

72:33to train, to learn a new thing.

72:35- Well, I think it helps.

72:35I mean, there are lots of self-motivated people,

72:37but there are also people that maybe need a little guidance

72:40or help.

72:41And I think it's a really hard question

§10Transcript · 1:12:44–1:21:03

72:44for someone who is losing a job in one area

72:47to know what is the new area I should be learning skills in.

72:50And we could provide a much better set of tools

72:52and platforms that map to,

72:54okay, here's a set of skills you already have.

72:56Here's something that's in demand.

72:58Let's create a path for you to go from where you are

73:00to where you need to be.

73:02- So I'm a total, how do I put it nicely about myself?

73:06I'm totally clueless about the economy.

73:09It's not totally true, but pretty good approximation.

73:14If you were to try to fix our tax system,

73:17and, or maybe from another side,

73:23if there's fundamental problems in taxation

73:26or some fundamental problems about our economy,

73:29what would you try to fix?

73:31What would you try to speak to?

73:33- You know, I definitely think our whole tax system,

73:36our political and economic system

73:39has gotten more and more screwed up

73:40over the past 20, 30 years.

73:43I don't think it's that hard to make headway

73:46in improving it.

73:47I don't think we need to totally reinvent stuff.

73:49A lot of it is what,

73:51but I've been elsewhere with Andy and others

73:52called economics 101.

73:54You know, there's just some basic principles

73:56that have worked really well in the 20th century

74:00that we sort of forgot, you know,

74:01in terms of investing in education,

74:03investing in infrastructure, welcoming immigrants,

74:07having a tax system that was more progressive and fair

74:13at one point tax rates were on top incomes

74:16were significantly higher.

74:18And they've come down a lot to the point where

74:19in many cases they're lower now

74:21than they are for poorer people.

74:23So, and we could do things like earned income tax credit

74:27to get a little more wonky.

74:29I'd like to see more Pigouvian taxes.

74:31What that means is you tax things that are bad

74:35instead of things that are good.

74:36So right now we tax labor, we tax capital,

74:40and which is unfortunate

74:42because one of the basic principles of economics,

74:44if you tax something, you tend to get less of it.

74:46So, you know, right now there's still work to be done

74:48and still capital to be invested in,

74:51but instead we should be taxing things like pollution

74:54and congestion.

74:55And if we did that, we would have less pollution.

74:59So a carbon tax is, you know,

75:02almost every economist would say it's a no brainer,

75:04whether they're Republican or Democrat,

75:07Greg Mankiw, who's head of George Bush's

75:09Council of Economic Advisers,

75:10or Dick Shmolensey,

75:12who is another Republican economist degree,

75:16and of course a lot of Democratic economists agree as well.

75:21If we taxed carbon,

75:22we could raise hundreds of billions of dollars.

75:25We could take that money and redistribute it

75:28through an earned income tax credit or other things

75:31so that overall our tax system would become more progressive.

75:35We could tax congestion.

75:36One of the things that kills me as an economist

75:38is every time I sit in a traffic jam,

75:41I know that it's completely unnecessary.

75:43This is complete wasted time.

75:44- You could just visualize the cost and productivity.

75:47- Exactly, because they are taking costs from me

75:51and all the people around me,

75:52and if they charged a congestion tax,

75:54they would take that same amount of money

75:57and it would streamline the roads.

75:59Like when you're in Singapore,

76:00the traffic just flows 'cause they have a congestion tax.

76:02They listen to economists.

76:03They invited me and others to go talk to them.

76:06And then I'd still be paying.

76:09I'd be paying a congestion tax instead of paying my time,

76:11but that money would now be available for healthcare,

76:14be available for infrastructure,

76:15or be available just to give to people

76:16so they could buy food or whatever.

76:18So it saddens me when you're sitting in a traffic jam,

76:23it's like taxing me and then taking that money

76:25and dumping it in the ocean, just like destroying it.

76:27So there are a lot of things like that that economists,

76:31and I'm not doing anything radical here.

76:33Most good economists would, I probably agree with me

76:37point by point on these things.

76:39And we could do those things

76:40and our whole economy would become much more efficient.

76:43It'd become fair, invest in R&D and research,

76:46which is close to a free lunch is what we have.

76:50My erstwhile MIT colleague, Bob Sola,

76:53got the Nobel Prize, not yesterday, but 30 years ago,

76:57for describing that most improvements in living standards

77:01come from tech progress.

77:02And Paul Romer later got a Nobel Prize

77:04for noting that investments in R&D and human capital

77:08can speed the rate of tech progress.

77:11So if we do that, then we'll be healthier and wealthier.

77:14- Yeah, from an economics perspective,

77:16I remember taking an undergrad econ,

77:18you mentioned econ 101.

77:20It seemed from all the plots I saw that R&D is an obvious,

77:25that's close to a free lunch as we have.

77:29It seemed like obvious that we should do more research.

77:32- It is.

77:33- Like what?

77:34Like, there's no--

77:36- Well, we should do basic research.

77:38I mean, so let me just be clear.

77:39It'd be great if everybody did more research.

77:41And I would make this thing to be to apply development

77:44versus basic research.

77:46So apply development, like,

77:48how do we get this self-driving car feature

77:52to work better in the Tesla?

77:54That's great for private companies

77:55'cause they can capture the value from that.

77:57If they make a better self-driving car system,

77:59they can sell cars that are more valuable

78:02and they'll make money.

78:03So there's an incentive.

78:03That there's not a big problem there.

78:05And smart companies, Amazon, Tesla,

78:08and others are investing in it.

78:09The problem is with basic research,

78:11like coming up with core basic ideas,

78:14whether it's in nuclear fusion

78:16or artificial intelligence or biotech.

78:18There, if someone invents something,

78:21it's very hard for them to capture the benefits from it.

78:23It's shared by everybody, which is great in a way,

78:26but it means that they're not gonna have the incentives

78:28to put as much effort into it.

78:30There you need, it's a classic public good.

78:32There you need the government to be involved in it.

78:35And the US government used to be investing much more in R&D,

78:39but we have slashed that part of the government

78:42really foolishly and we're all poorer,

78:46significantly poorer as a result.

78:48Growth rates are down.

78:50We're not having the kind of scientific progress

78:51we used to have.

78:53It's been sort of a short-term,

78:55eating the seed corn, whatever metaphor you wanna use,

79:00where people grab some money, put it in their pockets today,

79:03but five, 10, 20 years later,

79:07they're a lot poorer than they otherwise would have been.

79:10- So we're living through a pandemic right now

79:12globally in the United States.

79:14From an economics perspective,

79:18how do you think this pandemic will change the world?

79:23- It's been remarkable and it's horrible

79:26how many people have suffered, the amount of death,

79:29the economic destruction.

79:31It's also striking just the amount of change in work

79:34that I've seen.

79:35In the last 20 weeks, I've seen more change

79:38than there were in the previous 20 years.

79:41There's been nothing like it

79:42since probably the World War II mobilization

79:44in terms of reorganizing our economy.

79:47The most obvious one is the shift to remote work.

79:50And I and many other people stopped going into the office

79:54and teaching my students in person.

79:56I did a study on this with a bunch of colleagues

79:57at MIT and elsewhere.

79:59And what we found was that before the pandemic

80:02in the beginning of 2020, about one in six,

80:05a little over 15% of Americans were working remotely.

80:08When the pandemic hit, that grew steadily and hit 50%,

80:13roughly half of Americans working at home.

80:16So a complete transformation.

80:17And of course it wasn't even,

80:19it wasn't like everybody did it.

80:20If you're an information worker, a professional,

80:22if you work mainly with data,

80:24then you're much more likely to work at home.

80:26If you're a manufacturing worker,

80:28working with other people or physical things,

80:32then it wasn't so easy to work at home.

80:34And instead, those people were much more likely

80:36to become laid off or unemployed.

80:39So it's been something that's had very disparate effects

80:41on different parts of the workforce.

80:44- Do you think it's gonna be sticky

80:46in a sense that after vaccine comes out

80:49and the economy reopens,

80:51do you think remote work will continue?

80:54- That's a great question.

80:56I, my hypothesis is yes, a lot of it will.

80:59Of course, some of it will go back,

81:00but a surprising amount of it will stay.

81:03I personally, for instance, I moved my seminars,

§11Transcript · 1:21:06–1:29:08

81:06my academic seminars to Zoom

81:08and I was surprised how well it worked.

81:10- That's how it works?

81:11- Yeah, I mean, obviously we were able to reach

81:13a much broader audience.

81:14So we have people tuning in from Europe

81:16and other countries,

81:18just all over the United States for that matter.

81:20I also actually found that it would,

81:21in many ways, it's more egalitarian.

81:23We use the chat feature and other tools

81:25and grad students and others

81:27who might've been a little shy about speaking up,

81:29we now kind of have more of ability for lots of voices

81:32and they're answering each other's questions.

81:34So you kind of get parallel.

81:35Like if someone had some question about, you know,

81:38some of the data or a reference or whatever,

81:40then someone else in the chat would answer it.

81:42And the whole thing just became like a higher bandwidth,

81:44higher quality thing.

81:46So I thought that was kind of interesting.

81:48I think a lot of people are discovering

81:50that these tools that, you know,

81:52thanks to technologists have been developed

81:54over the past decade,

81:56they're a lot more powerful than we thought.

81:58I mean, all the terrible things we've seen with COVID

82:00and the real failure of many of our institutions

82:03that I thought would work better.

82:05One area that's been a bright spot is our technologies.

82:08You know, bandwidth has held up pretty well

82:11and all of our email and other tools have just,

82:14you know, scaled up kind of gracefully.

82:18So that's been a plus.

82:20Economists call this question

82:21of whether it'll go back a hysteresis.

82:23The question is like when you boil an egg,

82:25after it gets cold again, it stays hard.

82:29And I think that we're going to have a fair amount

82:30of hysteresis in the economy.

82:32We're going to move to this new,

82:33we have moved to a new remote work system

82:35and it's not going to snap all the way back

82:37to where it was before.

82:38- One of the things that worries me

82:40is that the people with lots of followers on Twitter

82:47and people with voices,

82:51people that can, voices that can be magnified by,

82:55you know, reporters and all that kind of stuff

82:57are the people that fall into this category

82:59that we were referring to just now

83:01where they can still function

83:03and be successful with remote work.

83:06And then there is a kind of quiet suffering

83:11of what feels like millions of people

83:14whose jobs are disturbed profoundly by this pandemic,

83:21but they don't have many followers on Twitter.

83:23What do we,

83:27and again, I apologize,

83:31but I've been reading the rise and fall of the third Reich

83:35and there's a connection to the depression

83:38on the American side.

83:39There's a deep, complicated connection

83:42to how suffering can turn into forces

83:46that potentially change the world

83:48in destructive ways.

83:51So like it's something I worry about,

83:53is like what is this suffering going to materialize itself

83:56in five, 10 years?

83:58Is that something you worry about, think about?

84:01- It's like the center of what I worry about.

84:03And let me break it down to two parts.

84:05You know, there's a moral and ethical aspect to it

84:07that we need to relieve this suffering.

84:09I mean, I'm share the values of, I think most Americans,

84:13we like to see shared prosperity

84:15or most people on the planet.

84:16And we would like to see people not falling behind

84:20and they have fallen behind, not just due to COVID,

84:23but in the previous couple of decades,

84:25a median income has barely moved,

84:27depending on how you measure it.

84:29And the incomes of the top 1% have skyrocketed.

84:33And part of that is due to the ways technology

84:35has been used.

84:36Part of this has been due to, frankly,

84:37our political system has continually shifted more wealth

84:42into those people who have the powerful interest.

84:45So there's just, I think, a moral imperative

84:48to do a better job.

84:49And ultimately, we're all gonna be wealthier

84:51if more people can contribute,

84:53more people have the wherewithal.

84:55But the second thing is that there's a real political risk.

84:58I'm not a political scientist,

84:59but you don't have to be one, I think,

85:02to see how a lot of people are really upset

85:05with their getting a raw deal.

85:07And they are going to, you know,

85:11they wanna smash the system in different ways.

85:13In 2016 and 2018, and now, I think there are a lot of people

85:18who are looking at the political system

85:19and they feel like it's not working for them

85:21and they just wanna do something radical.

85:23Unfortunately, demagogues have harnessed that

85:28in a way that is pretty destructive to the country.

85:32And an analogy I see is what happened with trade.

85:36You know, almost every economist thinks

85:38that free trade is a good thing,

85:40that when two people voluntarily exchange,

85:42almost by definition, they're both better off

85:44if it's voluntary.

85:45And so generally trade is a good thing,

85:49but they also recognize that trade

85:51can lead to uneven effects,

85:54that there can be winners and losers

85:56in some of the people who didn't have the skills

85:59to compete with somebody else,

86:00or didn't have other assets.

86:02And so trade can shift prices

86:04in ways that are averse to some people.

86:07So there's a formula that economists have,

86:11which is that you have free trade,

86:13but then you compensate the people who were hurt.

86:15And free trade makes the pie bigger.

86:18And since the pie is bigger,

86:19it's possible for everyone to be better off.

86:21You can make the winners better off,

86:23but you can also compensate those who don't win.

86:25And so they end up being better off as well.

86:28What happened was that we didn't fulfill that promise.

86:33We did have some more increased free trade

86:36in the '80s and '90s,

86:38but we didn't compensate the people who were hurt.

86:40And so they felt like the people in power

86:43reneged on the bargain, and I think they did.

86:45And so then there's a backlash against trade.

86:48And now both political parties,

86:50but especially Trump and company,

86:53have really pushed back against free trade.

86:58Ultimately, that's bad for the country.

87:00Ultimately, that's bad for living standards.

87:02But in a way I can understand

87:04that people felt they were betrayed.

87:07Technology has a lot of similar characteristics.

87:10Technology can make us all better off.

87:14It makes the pie bigger.

87:16It creates wealth and health, but it can also be uneven.

87:18Not everyone automatically benefits.

87:21It's possible for some people,

87:22even a majority of people, to get left behind

87:25while a small group benefits.

87:27What most economists would say,

87:29well, let's make the pie bigger,

87:30but let's make sure we adjust the system

87:33so we compensate the people who are hurt.

87:35And since the pie is bigger,

87:36we can make the rich richer,

87:38we can make the middle class richer,

87:39we can make the poor richer.

87:41Mathematically, everyone could be better off.

87:43But again, we're not doing that.

87:45And again, people are saying, this isn't working for us.

87:48And again, instead of fixing the distribution,

87:52a lot of people are beginning to say,

87:54hey, technology sucks, we've got to stop it.

87:57Let's throw rocks at the Google bus.

87:59- Let's blow it up.

88:00- Let's blow it up.

88:01And there were the Luddites almost exactly 200 years ago

88:04who smashed the looms and the spinning machines

88:08because they felt like those machines weren't helping them.

88:11We have a real imperative,

88:12not just to do the morally right thing,

88:14but to do the thing that is gonna save the country,

88:17which is make sure that we create not just prosperity,

88:20but shared prosperity.

88:21- So you've been at MIT for over 30 years, I think.

88:27- Don't tell anyone how old I am.

88:28Yeah, that's true, that's true.

88:30- And you're now moved to Stanford.

88:33I'm gonna try not to say anything

88:35about how great MIT is.

88:38What's that movement like?

88:41It's East Coast to West Coast.

88:44- Well, MIT is great.

88:46MIT has been very good to me,

88:48it continues to be very good to me.

88:49It's an amazing place.

88:51I continue to have so many amazing friends

88:53and colleagues there.

88:54I'm very fortunate to have been able

88:56to spend a lot of time at MIT.

88:58Stanford's also amazing.

89:00And part of what attracted me out here

89:01was not just the weather, but also Silicon Valley,

89:04let's face it, is really more of the epicenter

89:07of the technological revolution.

89:08And I wanna be close to the people

§12Transcript · 1:29:10–1:37:04

89:10who are inventing AI and elsewhere.

89:12A lot of it is being invested at MIT, for that matter,

89:14in Europe and China and elsewhere, India.

89:18But being a little closer to some of the key technologists

89:23was something that was important to me.

89:25And it may be shallow,

89:28but I also do enjoy the good weather.

89:31I felt a little ripped off when I came here

89:34a couple of months ago,

89:35and immediately there are the fires,

89:36and my eyes were burning, the sky was orange,

89:39and there's the heat waves.

89:41And so it wasn't exactly what I'd been promised,

89:44but fingers crossed it'll get back to better.

89:47- Then maybe on a brief aside,

89:50there's been some criticism of academia and universities

89:53and different avenues.

89:55And I, as a person who's gotten to enjoy universities

90:00from the pure playground of ideas that it can be,

90:04always kind of try to find the words to tell people

90:09that these are magical places.

90:13Is there something that you can speak to

90:17that is beautiful or powerful about universities?

90:22- Well, sure.

90:23I mean, first off, I mean,

90:24economists have this concept called revealed preference.

90:26You can ask people what they say,

90:28or you can watch what they do.

90:29And so obviously by revealed preferences,

90:32I love academia.

90:33I'm out here, I could be doing lots of other things,

90:35but it's something I enjoy a lot.

90:37And I think the word magical is exactly right,

90:39at least it is for me.

90:41I do what I love.

90:43Hopefully my dean won't be listening,

90:44but I would do this for free.

90:45It's just what I like to do.

90:49I like to do research.

90:50I love to have conversations like this with you

90:51and with my students, with my fellow colleagues.

90:53I love being around the smartest people I can find

90:55and learning something from them

90:57and having them challenge me.

90:58And that just gives me joy.

91:02And every day I find something new and exciting to work on.

91:05And a university environment is really filled

91:08with other people who feel that way.

91:09And so I feel very fortunate to be part of it.

91:13And I'm lucky that I'm in a society

91:14where I can actually get paid for it

91:16and put food on the table

91:17while doing the stuff that I really love.

91:19And I hope someday everybody can have jobs

91:21that are like that.

91:22And I appreciate that it's not necessarily easy

91:25for everybody to have a job that they both love.

91:27And also they get paid for.

91:29So there are things that don't go well in academia,

91:34but by and large, I think it's a kind of,

91:36kinder, gentler version of a lot of the world.

91:38- Yes, that's true, exactly.

91:39- We sort of cut each other a little slack

91:41on things like, on just a lot of things.

91:46Of course there's harsh debates and discussions about things

91:49and some petty politics here and there.

91:52I personally, I try to stay away

91:53from most of that sort of politics.

91:55It's not my thing and so it doesn't affect me

91:57most of the time, sometimes a little bit maybe.

92:00But being able to pull together something,

92:03we have the Digital Economy Lab.

92:04We get all these brilliant grad students

92:07and undergraduates and postdocs

92:09that are just doing stuff that I learned from.

92:12And every one of them has some aspect

92:14of what they're doing that's just,

92:16I couldn't even understand.

92:17It's like way, way more brilliant.

92:19And that's really, to me, actually I really enjoy that,

92:23being in a room with lots of other smart people.

92:25And Stanford has made it very easy to attract those people.

92:30I just say I'm gonna do a seminar or whatever

92:33and the people come, they come and wanna work with me.

92:36We get funding, we get data sets

92:38and it's come together real nicely.

92:41- And the rest is just fun.

92:44- It's fun, yeah.

92:45And we feel like we're working on important problems

92:47and we're doing things that I think are first order

92:51in terms of what's important in the world

92:54and that's very satisfying to me.

92:56- Maybe a bit of a fun question.

92:58What three books, technical, fiction, philosophical,

93:02you've enjoyed, had a big impact in your life?

93:07- Well, I guess I go back to my teen years

93:10and I read "Sidartha" which is a philosophical book

93:13and kinda helps keep me centered.

93:15- Herman Hest.

93:16- Yeah, my Herman Hest, exactly.

93:17Don't get too wrapped up in material things or other things

93:21and just sort of try to find peace on things.

93:24A book that actually influenced me a lot

93:26in terms of my career was called

93:27"The Worldly Philosophers" by Robert Heilbroner.

93:30It's actually about economists.

93:31It goes through a series of different companies

93:33written in a very lively form.

93:34It probably sounds boring, but it did describe

93:37whether it's Adam Smith or Karl Marx or John Maynard Keynes

93:40and each of them sort of what their key insights were

93:43but also kind of their personalities

93:45and I think that's one of the reasons

93:46I became an economist was just understanding

93:50how they grappled with the big questions of the world.

93:53- So would you recommend it as a good whirlwind overview

93:56of the history of economics?

93:57- Yeah, yeah, I think that's exactly right.

93:59It kinda takes you through the different things

94:00so you can understand how they reach,

94:04thinking some of the strengths and weaknesses.

94:06I mean, probably it's a little out of date now.

94:07It needs to be updated a bit, but you could at least look

94:10through the first couple hundred years of economics

94:12which is not a bad place to start.

94:15More recently, a book I really enjoyed

94:17is by my friend and colleague Max Tegmark

94:20called "Life 3.0."

94:21You should have him on your podcast if you haven't already.

94:23- It was episode number one.

94:25- Oh my God.

94:26- And he's back, he'll be back soon.

94:30- Yeah, no, he's terrific.

94:31I love the way his brain works

94:33and he makes you think about profound things.

94:35He's got such a joyful approach to life

94:38and so that's been a great book and I learn a lot from it.

94:42I think everybody explains it in a way,

94:44even though he's so brilliant, that everyone can understand,

94:47that I can understand.

94:50That's three, but let me mention maybe one or two others.

94:52I mean, I recently read "More from Less"

94:55by my sometimes co-author Andrew McAfee.

94:58It made me optimistic about how we can continue

95:01to have rising living standards

95:04while living more lightly on the planet.

95:06In fact, because of higher living standards,

95:07because of technology, because of digitization

95:10that I mentioned, we don't have to have

95:12as big an impact on the planet

95:13and that's a great story to tell

95:15and he documents it very carefully.

95:19You know, a personal kind of self-help book

95:21that I found kind of useful, people, is "Atomic Habits."

95:24I think it's, what's his name, James Clear.

95:26- Yeah, James Clear.

95:27- He's just, yeah, it's a good name

95:29'cause he writes very clearly

95:30and most of the sentences I read in that book,

95:33I was like, yeah, I know that,

95:34but it just really helps to have somebody remind you

95:37and tell you and kind of just reinforce it.

95:39- So build habits in your life

95:42that you hope to have a positive impact

95:46and don't have to make it big things.

95:48It could be just tiny little--

95:49- Exactly, I mean, the word atomic,

95:50it's a little bit of a pun, I think he says.

95:52You know, one, atomic means they're really small

95:54and you take these little things,

95:55but also like atomic power, it can have big impact.

95:59- That's funny, yeah.

96:00The biggest ridiculous question,

96:04especially to ask an economist, but also a human being,

96:07what's the meaning of life?

96:08(laughing)

96:09- I hope you've gotten the answer to that from somebody.

96:11I think we're all still working on that one,

96:13but what is it?

96:14You know, I actually learned a lot from my son, Luke,

96:18and he's 19 now, but he's always loved philosophy,

96:22and he reads way more sophisticated philosophy than I do.

96:24I once took him to Oxford and he spent the whole time

96:26pulling all these obscure books down and reading them.

96:29And a couple years ago, we had this argument,

96:32and he was trying to convince me that hedonism

96:34was the ultimate meaning of life, just pleasure seeking.

96:39(laughing)

96:40- Well, how old was he at the time?

96:41- 17.

96:42(laughing)

96:44But he made a really good intellectual argument for it too.

96:47- Of course.

96:48- But it just didn't strike me as right.

96:50And I think that while I am kind of a utilitarian,

96:54like I do think we should do the greatest good

96:56for the greatest number, that's just too shallow.

96:58And I think I've convinced myself that real happiness

97:02doesn't come from seeking pleasure.

97:04It's kind of a little, it's ironic.

§13Transcript · 1:37:05–1:39:42

97:05Like if you really focus on being happy,

97:07I think it doesn't work.

97:09You gotta be doing something bigger.

97:12I think the analogy I sometimes use is

97:14when you look at a dim star in the sky,

97:17if you look right at it, it kind of disappears,

97:19but you have to look a little to the side,

97:20and then the parts of your retina

97:23that are better at absorbing light can pick it up better.

97:26It's the same thing with happiness.

97:27I think you need to sort of find something other goal,

97:32something, some meaning in life,

97:34and that ultimately makes you happier

97:36than if you go squarely at just pleasure.

97:39And so for me, the kind of research I do

97:42that I think is trying to change the world,

97:44make the world a better place,

97:46and I'm not like an evolutionary psychologist,

97:48but my guess is that our brains are wired

97:50not just for pleasure, but we're social animals,

97:53and we're wired to help others.

97:57And ultimately, that's something

97:59that's really deeply rooted in our psyche.

98:02And if we do help others, if we do,

98:04or at least feel like we're helping others,

98:06our reward systems kick in,

98:08and we end up being more deeply satisfied

98:10than if we just do something selfish and shallow.

98:13- Beautifully put.

98:14I don't think there's a better way to end it.

98:16Eric, you were one of the people

98:17when I first showed up at MIT

98:20that made me proud to be at MIT.

98:22So it's so sad that you're now at Stanford,

98:24but I'm sure you'll do wonderful things

98:27at Stanford as well.

98:28I can't wait till future books,

98:30and people should definitely read your other books.

98:32- Well, thank you so much.

98:33And I think we're all part of the invisible college,

98:35as we call it.

98:36We're all part of this intellectual and human community

98:40where we all can learn from each other.

98:41It doesn't really matter physically

98:43where we are so much anymore.

98:44- Beautiful.

98:45Thanks for talking today.

98:46- My pleasure.

98:48- Thanks for listening to this conversation

98:49with Eric Ben-Jolson, and thank you to our sponsors.

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99:14If you enjoy this thing, subscribe on YouTube,

99:17review it with Five Stars on Apple Podcasts,

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99:22or connect with me on Twitter @LexFriedman.

99:25And now, let me leave you with some words

99:27from Albert Einstein.

99:29"It has become appallingly obvious

99:32"that our technology has exceeded our humanity."

99:37Thank you for listening, and hope to see you next time.

99:40(upbeat music)

99:42(upbeat music)

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