Moment 30 - These Qualities Will Help You In Business: Tom Blomfield

Tom Blomfield illustrates his tendency to question existing methods with a jewellery-counting assignment. He says an Excel script produced a tally in about an hour instead of roughly 20 hours of manual work, but the organisation wanted the work done by hand because it billed by time. The story contrasts the efficiency of a task with the incentives around it. It is his account of a particular job, not proof that all consulting work rewards inefficiency.