Alison Wood Brooks: Most Replayed Moment: The Framework To Instantly Become Better At Conversation!

The guest says people care deeply about being liked, but sees likability as one part of a broader drive for social status. His framework widens the lens beyond difficult conversations to every interaction, personal or professional. He describes topics as the building blocks of conversation: speakers continually choose whether to stay with a subject or move to another. Because conversation involves many simultaneous decisions, he recommends preparing a little in advance and thinking about what questions might make the exchange more engaging.